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Phone Answering Services for Boise, Idaho Businesses
BTE Communications offers exceptional phone services at highly cost-effective rates to businesses in Boise. Our services can include any or all of the following: 24/7 live phone answering, voicemail, message taking, message delivery, scheduling, alarm monitoring, emergency response coordination, dispatching, order taking, inbound telemarketing, surveys, customer service, and virtual receptionist. We have thousands of satisfied clients and more than 50 years of experience, making us one of the most reputable professional telephone answering companies in the nation.
With state-of-the-art technology, customizable service plans, and affordable rates, we are able to serve the needs of big corporations and small businesses alike anywhere in Boise. We also have the expertise and capabilities to provide specialized call center services to a diverse range of industries, from oil drilling to healthcare to legal. Everything we do is confidential and always tailored to the specific needs of the client.
Our call center operates 24 hours a day and has a staff of highly experienced and thoroughly trained phone agents. When it comes to technology and experience, we are among the best in the industry. Our company is driven to high-quality customer service over the phone each and every time we answer the phone. Depending upon your needs, we can answer the vast majority of your calls within the first three rings, or we can also set up an upfront greeting and voicemail tree if you don't want your calls automatically going to a live operator (to keep costs down). We have English and Spanish speakers on staff and access to a third-party language line for translations when we come across another language.
Call BTE Communications today to learn more about how our telephone answering service can benefit your Boise business. There is no long-term commitment requirement, and quotes are free.
Solutions for Oil Field Companies in Boise, Idaho: Emergency Response Coordination and Alarm Monitoring
In addition to phone answering and voicemail, BTE Communications can provide Boise oil drilling companies with alarm monitoring and emergency response coordination services. Our alarm monitoring service connects to existing alarms, such as those that detect fire, oil leaks, gas leaks, and other dangerous situations. When there is an emergency, a call comes into our call center with a code giving us the information we need to distribute critical information to first responders and/or on-call supervisors. This service is tailored to the needs of each client and can help improve response times and keep losses to a minimum. Call today to learn more about integrating our alarm monitoring and emergency response services as part of your emergency plan for your oil fields in Boise.
Healthcare Phone Answering Services for Boise, Idaho: Operators Available 24/7, Voicemail Trees, Custom Hold Prompts, and More
At BTE Communications, we are able to meet a wide range of phone answering service needs for healthcare-related businesses, such as doctor offices, dental offices, hospitals, hospices, rehab centers, crisis centers, etc., in Boise. Our phone operators offer prompt, courteous, professional service in accordance with your call script and instructions. At your request, we can patch through urgent calls, take and forward messages, help disseminate updates or information, provide general customer service and answer questions, schedule appointments or flu shots, and more. We can also set up upfront greetings and voicemail trees, so that calls only go to a live operator after the caller hears all of the available options. Depending upon your needs, we can answer your calls 24/7 or only when your office is closed. Call today for a free quote on our Boise healthcare phone answering services.
Phone Answering Services for Law Firms and Attorneys in Boise, Idaho: Live Answering Services, Call Screening, Voicemail, and Virtual Receptionist
Since 1958, BTE Communications has provided attorneys and law firms with customizable and confidential phone answering services at cost-effective rates. To meet their specific needs, we work with each legal client to develop a call script and clear protocols for our call center staff. For some, we are primarily an after-hours answering service that helps to patch through urgent phone calls and capture new leads. For others, we are a virtual receptionist: we answer common questions, patch through or reroute callers, take messages, screen callers, schedule appointments, and more. For most of our legal clients, we also set up voice mail. Call today to learn more about our customizable call center solutions for Boise law firms and attorneys.
Property Management Phone Answering Services, Boise, Idaho: Advanced Message Delivery, Voicemail, and Dispatching
BTE Communications can provide property managers and property management companies in Boise with professional and affordable call center solutions that make it easier to respond to tenant requests. Our solutions include around-the-clock phone answering services, after-hours message taking, advanced message delivery call screening, scheduling, dispatching, voice mail, and customer service. With our help, your Boise property management company can better serve existing tenants, respond faster to emergencies, and offer some relief to property managers after normal business hours or when they are sick or on vacation. We can also help you fill vacancies by setting up upfront custom greetings and scheduling walkthrough appointments on your behalf. Call BTE Communications today to learn more about our property management telephone answering solutions available in Boise.
Area code (208)
It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.