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Combining the Latest Technology with Great Customer Service

The Best Value in Professional Answering Services

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Telephone Answering Services for San Francisco and the Bay Area, California

Customer Service, Voice Mail, Dispatching, Scheduling, Information Screening, and More

BTE Communications is a full-service call center that offers:

  • Voice Mail
  • Scheduling/Reservations
  • Customer Service
  • Inbound Telemarketing
  • Order Taking
  • Advanced Message Delivery
  • Dispatching
  • Alarm Monitoring
  • Emergency Response Coordination

All of these services are competitively priced and fully customizable. By offering our services on a "per unit" basis, our clients in San Francisco and the rest of the Bay Area only pay for what they use, and they can change their plan at any time. Our contracts are provided on a month-to-month basis, so there's also no penalty if they decide to discontinue services.

At BTE Communications, we aim to give our clients the best value possible. That's why we have invested significant time and energy in the selection and training of our staff. As a result of our selection process and supportive environment, our phone operators are very loyal, have on average five years of industry experience, and consistently provide superior customer service. They are equipped to handle all types of calls, from customer complaints to emergency response callouts, with professionalism and courtesy. They're also thoroughly familiar with how to use the latest telecommunications software and equipment at our facility. By offering telephone answer services of exceptional quality at affordable rates, it is not wonder that BTE has become the call center of choice among San Francisco and Bay Area businesses.

BTE Communications has been serving the San Francisco and the Bay Area community since 1958. Our clients include property management companies, healthcare facilities, medical offices, water and power companies, oil field companies, plumbers, HVAC companies, lawyers/law firms, equipment rental companies, and many others. We're available 24 hours a day, 365 days a year, to meet their needs. Call today to learn more about how our professional phone answering and voicemail services can benefit your Bay Area business. We serve Alameda, Berkeley, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma.

24/7 Alarm Monitoring & Emergency Response Coordination, San Francisco, CA

BTE Communications is San Francisco's premier choice for alarm monitoring and emergency response coordination services. These services are designed to complete emergency preparation plans that increase safety and reduce risk and liability. We'll have your alarms connect to our call center through a dedicated line that allows us to monitor them 24 hours a day. If an alarm is triggered, we'll automatically receive a call with a code that tells us what time of emergency you have and where it has occurred. We then proceed with making the appropriate callouts as instructed by your business's safety protocol. Call today for a free on-site consultation and estimate.

Voicemail and Advanced Message Delivery Services in San Francisco, CA

By choosing BTE Communications, you'll be receiving the highest quality voicemail and message delivery services in the San Francisco area. We live in a technology-driven age, which is why BTE is adamant about providing our clients with the latest voicemail and message delivery technologies. Our communication systems are compatible with any phone carrier or internet provider, so you'll never receive a cryptic or distorted message again. Our professional voicemail services also allow clients to securely access voicemails from anywhere in the world and at any time. We can also set up automatic notifications or forward your messages to your email, fax, or phone via transcribed texts or .wav audio files. Call us today to learn more about our voicemail and message delivery services.

Inbound Telemarketing, San Francisco, CA: Order Taking, Information Screening, Surveys & More

BTE Communications' inbound telemarketing services are ideal for San Francisco businesses that need help with taking orders, accepting payment information, screening applicants, administering surveys, and more. Typically, this service is used for those who advertise via TV, radio, or paper ads, but can be cost effective for nearly any type of business. Since 1958, BTE has helped countless companies scale their operations and grow their sales. By hiring phone agents who excel at over-the-phone customer service, offering customizable phone answering services, and only charging when our service is used, we help businesses do more and stay within their allowable budgets. Additionally, we'll give your San Francisco business a more professional appearance by having seasoned telemarketing experts answer your calls. Our phone operators will not only answer your calls with your business name, but also follow your call script and work within your content management system. Call BTE Communications today to see how our inbound telemarketing service can be adapted to your needs. Estimates are free and contracts are available on a month-to-month basis.

Reservations and Scheduling Services, San Francisco, CA

BTE Communications provides professional over-the-phone scheduling and reservation services at highly affordable rates to businesses in San Francisco. BTE Communications will provide you with your own designated phone number, which will be promptly answered by one of our live-operators. Our operators will have access to your calendar and will schedule all of your meetings or fill in your available appointments accordingly. They can also take RSVPs for seminars, conferences, and other events. We are available 24 hours a day, 365 days a year, to take your calls—so you can do what you do best: run your business. Call BTE Communications to learn more about our affordable scheduling and reservation service.

San Francisco, CA Top Provider of Professional Dispatching Services

BTE Communications is the best choice for radio dispatching in San Francisco. We have over five decades' experience, are available 24/7, answer calls within the first three rings, and keep our call center up to date with the latest telecommunications equipment and software. Our agents are able to dispatch tow trucks, plumbers, emergency medical services, and more. Our operators will be prepared to take calls on your behalf and know how to screen requests, follow your dispatching protocol, and accept payment information safely and securely. We'll then communicate with your technicians or employees in the field, giving them the information they need for their next assignment. Call today to learn more about our reliable, affordable and easily customizable dispatching services.

BTE Communications San Francisco - 94119, 94120, 94125, 94126, 94140, 94141, 94142, 94146, 94147, 94159, 94164, 94172, California
Area code (628, 415)
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Reviews

"It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.

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