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BTE Communications: Providing Comprehensive 24-Hour Telephone Answering Services to San Jose, Salinas, and Surrounding Cities Since 1958

Rely on BTE Communications to provide your business in San Jose with comprehensive telephone answering services at cost-effective prices. Since 1958, our 24-hour call center has provided thousands of satisfied clients in San Jose as well as across the United States with courteous, professional, and customizable telephone answering services that can include any or all of the following: live phone operator services, message taking, advanced message delivery, order and payment taking, alarm monitoring, emergency response coordination, information screening, survey administration, scheduling, voicemail, dispatching, inbound telemarketing, and virtual receptionist. Each of these services is administered by experienced telephone agents and tailored to your specific business needs.

Call BTE Communications today to customize the perfect answering service plan for your business in San Jose, Salinas, or other nearby city. With over 50 years of experience, we're one of the oldest and most trusted call centers in Southern California.

Experienced Live Operators and High-Quality Telephone Answering Software and Equipment

At BTE Communications, we understand how important incoming calls are to your growing business. Our highly experienced live operators will answer your calls 24 hours a day, 365 days a year, and are usually available to answer them within the first three rings. They'll handle all your calls with courteous and professional service, and follow your pre-approved script as closely as possible. Additionally, all calls are managed by the best technology and software available on the market today. By offering the best phone operators with leading call center technology, we are able to best serve the telephone answering and voicemail needs of your San Jose business.

Serving Businesses in San Jose, Salinas & Surrounding Cities -- All Sizes and All Industries

Whether you need comprehensive voicemail service or alarm monitoring with emergency response coordination, you can trust the professionals at BTE Communications to provide you with the best value in phone answering services in San Jose. As experts in our field, we have over 50 years of experience and have served businesses in various industries such as property management, municipal, equipment rental, bail bonds, legal/attorney services, medical, health care, and towing. We are able to serve businesses of all sizes and can tailor our services to meet their specific needs and budget. Call today for a free consultation and quote.

BTE Communications is proud to be associated with the Association of Teleservices International (ATSI) and Startell National Users Group (SNUG).

Customizable Alarm Monitoring Services for Businesses in San Jose, CA

At BTE Communications, we understand how critical a fast, well-coordinated response can be in the event that yourbusiness finds itself in an emergency situation. Since 1958, we have provided businesses across the United States with one of the country's most reliable alarm monitoring and dispatching services in the industry. Our customizable alarm monitoring service is designed to seamlessly fit into any contingency and emergency response plan, and operates 24 hours a day, 365 days a year to ensure that we'll be able to respond to your emergencies no matter when you need us. Trust the highly trained operators at BTE Communications to carefully monitor your alarms and be fully prepared to contact and coordinate the necessary response teams for every type of emergency. We're here to help keep your business in Salinas, San Jose, or nearby city safe.

Emergency Response Coordination in San Jose, CA

When you partner with BTE Communications to customize an emergency response plan, you're taking important steps to secure the safety of your San Jose business, customers, and employees. For over 50 years, our 24-hour call center has served numerous industries with reliable and affordable emergency response coordination service. This includes monitoring alarms and emails, answering urgent calls, dispatching emergency medical services, fire departments, police, and other rescue agencies, and sending notification alerts straight to designated supervisors or even entire departments. Our highly trained operators are able to execute your specific callout instructions and follow your company procedures so that everything is handled to your precise needs. BTE Communications provides emergency response coordination services for oil field companies, water and power companies, contractors, nuclear power plants, mining companies, and other high-risk businesses in San Jose or Salinas. Call today to establish a customized emergency plan for your company using our live answering services.

Professional Order Taking Service in San Jose, CA

Trust the highly experienced call center representatives at BTE Communications to create a satisfying shopping experience for your customers by handling order taking for your business in San Jose. With our professional 24-hour call center at your service, your business will be able to accept more orders, increase customer satisfaction, provide easy access to information about products and orders, respond to call volume peaks and valleys, and maximize revenue by cross-selling or up-selling. Our live operators are proficient in English and Spanish and have years of experience in customer service. They can be relied upon to take orders and payment information with incredible accuracy, and to keep all client information strictly confidential. Call today to learn more about our order taking services available in San Jose.

Inbound Telemarketing Services, San Jose, CA

BTE Communications provides the best value in inbound telemarketing to San Jose businesses. Our call center has served San Jose businesses who market their products and/or services via television, print, radio, or internet advertising. When these clients invest so much into their marketing campaigns, they definitely want to capture as many leads as possible. With BTE, you'll have highly trained agents working for you 24/7. They'll answer calls within the first three rings, set up priority queues during high call volume, follow the pre-approved call script, take any payment information, and forward all orders and messages in the manner the client prefers. Each inbound telemarketing service is setup to accommodate the needs of each unique client. To tell us about your needs for inbound telemarketing in San Jose, call us today.

Highly Trained Customer Service Agents at BTE Communications for San Jose, CA

With BTE Communications, your San Jose business can appear to have an established customer service department while staying within a small business budget. For over 50 years, we have offered high quality customer care to businesses in a variety of industries such as equipment rental, municipal, legal, medical, health care, and more. Trust our highly trained customer service agents to handle all your clients' questions and concerns. At BTE Communications, we'll help you ensure all customer service issues are dealt with in a professional and caring manner on behalf of your San Jose business.

Dispatching Services for San Jose, CA

Rely on the operators at BTE Communications to handle all of your dispatching needs in San Jose. BTE is available to answer and connect all your calls with courteous and professional service 24 hours a day, 365 days a year. Our dispatching service is used to assist a lot of service-based businesses, such as plumbing and HVAC companies, locksmiths, roadside assistance companies, roofers, and towing companies, but can be used by nearly any type of business. Dispatching involves having one of our agents answer your incoming calls, process the request, forwarding the information to an available worker in the field, and dispatching them to the appropriate location. We can dispatch everything from response teams who need to investigate an emergency, to tow trucks that need to respond to a highway patrol request. At BTE Communications, incoming calls are typically answered within the first three rings, and dispatching throughout San Jose can be done via cell phone, tablet, or two-way radio.

Comprehensive Voicemail Services for Businesses in San Jose, CA

For comprehensive voicemail services for your San Jose business, call BTE Communications. Our 24 hour call center specializes in helping businesses of all sizes get custom voicemail plans that are designed to optimally manage incoming messages. With our voicemail service, you'll be able to:

  • Access your voicemail from any phone 24/7
  • Have voicemail messages delivered immediately
  • Have voicemail messages batched and then delivered when you want them
  • Receive notifications via fax, email, or text when voicemails come in
  • Get recorded audio files of your voicemail messages
  • Re-route urgent messages directly to you
  • Redirect messages to an automated phone tree

Call today to learn how to customize your voicemail service in a way that best benefits your business in San Jose. Set-up is quick and easy, and rates are affordable.

Information Screening Services in San Jose, CA

For comprehensive and customizable information screening services in San Jose, have BTE Communications help. As part of this service, our highly trained phone operators will ask your calls predetermined questions in accordance with your company's script procedures. Our information screening services have been used to help make hiring processes, tenant screening, recall eligibility, class action lawsuits, and research procedures less costly and time consuming, allowing you time to focus more on your core business. Call today to learn more.

Reservation & Scheduling Services for Businesses in San Jose & Surrounding Cities

At BTE Communications, our professional telephone scheduling and reservation service is designed to provide your San Jose business with all the benefits of a full time receptionist but at just a fraction of the cost. With BTE's live representatives available 24 hours a day, 365 days a year, you'll have a dedicated team readily available to answer your calls, provide exceptional customer service, and make all of your reservations or scheduling appointments. These tasks play a critical role in your business, but can easily become a distraction if they are not done well. To ensure that we provide superior reservation and scheduling services, BTE's agents must meet strict criteria and continuously meet our high standards for customer service and accuracy. Call today to get a free quote on our professional reservation and scheduling services for San Jose businesses.

BTE Communications Salinas - 93901, 93902, 93905, 93906, 93907, 93908, 93912, 93915, California
Area code (831, 408)
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"It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.

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