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Professional and Cost-Effective Telephone Answering Services for Seattle, Washington

Since 1958, BTE Communications has been offering exceptional telephone answering services. We serve all industries, from small service-based companies, such as plumbing, HVAC, and tow truck companies, to large multi-city corporations; however, we truly excel at meeting the needs of high-risk companies, such as oil drilling companies, that need a 24/7 call center that is reliable, professional, and highly competent. With over 50 years of experience, we are experts in all aspects of alarm monitoring, emergency response coordination, dispatching, inbound telemarketing, information screening, scheduling, customer service, and other live operator services. We also offer advanced voice mail services, such as voicemail trees, personalized voice mailboxes, and voicemail message notifications and forwarding.

BTE Communications uses the latest communications technology from StarTel and continuously trains its phone agents, who have all signed non-disclosure agreements. We have many bilingual agents and access to a 24/7-translation line.

The live answering and voicemail services we offer to Seattle, Washington, businesses are completely customizable and priced to work with most budgets. Call us today to start customizing a solution for your telephone answering service needs in Seattle. Quotes are free.

Our Services

Alarm Monitoring, Seattle, Washington

Since 1958, our alarm monitoring services have been trusted by many oil drilling companies and other high-risk companies. While based in Bakersfield, we are able to offer dedicated, responsive, and cost-effective alarm monitoring services to businesses in Seattle. Our technology makes it possible for us to remotely monitor alarms 24 hours a day with the utmost reliability. When an alarm is triggered, our call center receives a call and a code letting us know which emergency procedure protocol to follow. Call today to work with the alarm monitoring experts at BTE Communications.

Emergency Response Coordination for Seattle, Washington Businesses

BTE Communications has served various high-risk industries with quality emergency response coordination services at very affordable rates. Our thoroughly trained operators are able to quickly connect with designated emergency contacts as well as fire departments, police, emergency medical service, and other rescue agencies with well-coordinated efficiency. Partner with BTE Communications to establish a reliable emergency plan for your business in Seattle.

Phone Order Taking Services, Seattle, Washington

The highly experienced call center representatives at BTE Communications can help you design a satisfying shopping experience for your customers through its order taking service. This service makes it easy for your Seattle business to accept orders around the clock and from across the globe. We have bilingual (English/Spanish) phone agents as well as access to a 24/7-translation line. We'll follow your call script, enter in orders and payment information either in our database or yours, and forward all orders on a schedule that works for you.

Inbound Telemarketing, Seattle, Washington

Our 24-hour call center has served as the inbound telemarketing center for numerous companies. By answering questions, handling orders, and taking payment information, we are able to assist Seattle businesses with any sales campaign, particularly those advertised via television commercials, print ads, internet marketing campaigns, and more. To personalize your calls, our staff will answer your calls using your company's name and call script.

Information Screening, Seattle, Washington

The information screening service at BTE can help your Seattle business with anything, from hiring processes to tenant investigations. When your calls come in, our highly trained agents will use your company's name, ask your predetermined screening questions, and record or assess the client's answers. For some clients, we automatically forward calls from eligible callers, while for others, we enter their answers into a database and let them determine who meets their criteria and how to proceed.

Dispatching Services for Businesses in Seattle, Washington

For comprehensive call routing and dispatching services, trust BTE Communications to provide high-quality service at cost-effective prices. At BTE, we typically answer calls within the first three rings, which is ideal for Seattle companies, such as bail bond companies, tow truck companies, and HVAC and plumbing companies, that need to capture every lead that comes in. Our call center is available 24 hours a day, and is able to dispatch your field service staff via cell, tablet, and/or two-way radio.

Voice Mail for Professionals in Seattle, Washington

With the comprehensive voicemail services provided by BTE Communications, you'll be able to access your voicemail from any phone 24/7, reroute urgent messages directly to your cell, set up instant voicemail message delivery via text, email, alpha pagers, and more. Our voicemail service is completely customizable, so you'll be able to efficiently manage your messages in the most effective way for your Seattle business.

Scheduling Services, Seattle, Washington

BTE's high-quality scheduling and reservation service is like having all the benefits of a full-time receptionist but for a fraction of the cost. When a call comes in for your Seattle company, a BTE representative will answer using your company's name, handle all scheduling or reservations according to your call script, and enter in appointments directly into your shared calendar. We can also set up dedicated local or toll-free phone numbers, prepare our agents to screen callers, and answer calls either during normal business hours, after hours, or around the clock.

Phone-Based Customer Service for Businesses in Seattle, Washington

BTE Communications can help your business in Seattle have its own professional customer service department. We'll help you develop a call script and train our operators on how to follow the script and any related protocols (such as forwarding specific calls or urgent messages). We'll treat your customers right and handle all customer questions and concerns in a professional and courteous manner.

Applications

Alarm Monitoring & Emergency Response Services for Oil Field Companies in Seattle, Washington

BTE Communications can provide the immediate emergency response and alarm monitoring services your oil field company needs in Seattle. Since 1958, we've designed customizable emergency response plans for hundreds of satisfied clients, such as oil drilling businesses and other high-risk industries. When you partner with BTE, our 24 hour call center will provide your business in Seattle with the following:

  • A highly trained team of experienced operators
  • Complete availability: 24 hours a day, 365 days a year
  • Comprehensive alarm monitoring
  • Immediate identification of call location and emergency type
  • Fast, well-coordinated response time
  • Callouts to managers and first responders
  • Customizable service

Call today for a free consultation and quote on alarm monitoring and emergency response services for your Seattle, Washington, oil field company and start being better prepared to respond to earthquakes, fires, oil leaks, gas leaks, explosions, and more.

Dispatching for Seattle, Washington, Service Businesses, Such As Towing Companies, Plumbers, & Air Conditioning Contractors

For over 50 years, BTE Communications has provided dispatching services for a variety of businesses, such as towing companies, plumbers, and air conditioning contractors. With this level of experience, we are confident in our ability to provide the following to our clients in Seattle:

  • Answer service calls
  • Dispatch and coordinate assignments
  • Quote customers based on rate schedule
  • Take credit card information
  • Maintain and update call tracking systems

At BTE Communications, we'll personally work with you to develop a dispatching plan that fits your company. Call today to learn more on how we can help increase your business's productivity with our Seattle dispatching services.

Voicemail and Answering Services, Seattle, Washington -- Ideal for Doctors, Dentists, Hospitals & Clinics

BTE Communications is capable of providing high quality customizable voicemail and answering services for doctors, dentists, hospitals, clinics, and other healthcare facilities in Seattle. Our 24-hour call center has established itself as a trusted live answering service provider to many healthcare facilities by demonstrating a high level of competency in each of the services we offer:

  • Voicemail
  • Advanced message delivery
  • Appointment scheduling
  • Virtual receptionist
  • Client screening
  • Information screening
  • And more

At BTE, we understand the importance of patient confidentiality, which is why we take all necessary steps to safeguard and protect private information. BTE Communications is HIPAA compliant and we ensure that all our operators sign agreements to not disclose information they learn while on the job.

Customizable Telephone Answering Services for Businesses and Professionals in Seattle, Washington

At BTE Communications, we are capable of serving a diverse range of Seattle businesses, including but not limited to:

  • Property management
  • Bail bonds
  • Equipment rental
  • Municipal
  • Legal/attorney services
  • Medical
  • Towing
  • Plumbing and HVAC
  • And more

Our 24-hour call center specializes in designing customizable answering service plans for our clients. Some of our customers know exactly what services they want, while others rely on our years of experience to help them create an answering service plan to best support their company. At BTE, we're constantly updating our CMC software and hardware to ensure our clients are receiving the best service in the industry. This includes being able to seamlessly incorporate your existing communication devices, such as radios and alpha pagers, into our system. Call today to speak with one of our dedicated account managers about customizing a solution for your telephone answering service needs in Seattle.

BTE Communications Seattle - 98195, Washington
Area code (206)
TEAM SNUG Call Center Best Call Center Services Live Answering Company
Reviews

"It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.

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