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Combining the Latest Technology with Great Customer Service

The Best Value in Professional Answering Services

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Professional Phone Answering Services, Salt Lake City, Utah

Welcome to BTE Communications. We have the capacity and expertise to provide high-quality phone answering services at affordable rates to businesses throughout Salt Lake City, Utah, and surrounding cities. Our services include:

  • 24/7 Live Operator Service
  • Customer Service
  • Scheduling & Reservations
  • Information Screening
  • Message Taking
  • Advanced Message Delivery
  • Virtual Receptionist
  • Voicemail
  • Inbound Telemarketing
  • Taking Orders & Payment Information
  • Dispatching
  • Alarm Monitoring
  • Emergency Response Coordination

By relying on BTE Communications for your phone-related needs, you'll be getting a group of experienced, well-trained, and dedicated operators who have, on average, more than 5 years of industry experience each. Our operators are always professional, courteous, and detail minded. They have the skills to correctly use our state-of-the-art phones, computers, and software, and are comfortable listening to calls, following a script, and typing up relevant information.

Call BTE Communications today to learn more about how our telephone answering service can benefit your business in Salt Lake City. For over 50 years, BTE has served the needs of businesses of all sizes in a variety of different industries, including oil fields, municipalities, legal, bail bonds, medical/healthcare, towing, plumbing, heating and air, equipment rental, property management, and many others. We provide free quotes and offer month-to-month service plans (no long-term commitment required).

Call Center Solutions for Oil Fields in Salt Lake City, Utah: Emergency Response Coordination, Alarm Monitoring & Dispatching Services

Allow BTE Communications to provide your Salt Lake City oil field business with professional emergency response coordination, alarm monitoring, and dispatching services. After 50 years of providing exemplary service to clients in the oilfield industry, BTE understands the types of dangerous events that can occur on oilfields. Our emergency response systems incorporate highly advanced and integrated communication technologies allow us to quickly identify the location of the emergency and the type of emergency, so we may respond promptly and accordingly. BTE's superior emergency services have proven to be critical during oil leaks, gas leaks, fires, explosions, and other emergencies as we improve response time and communication. Our call center monitors oil field alarms 24 hours a day, 365 days a year. When an alarm is triggered, we immediately call designated staff and any emergency responders as outlined in your emergency plan and given them they information they need to respond. Call today to learn more about integrating our alarm monitoring and emergency response services as part of your Salt Lake City oil field company's emergency plan.

Call Center Solutions for Attorneys in Salt Lake City, Utah: Confidential Answering Services, Virtual Receptionist, Call Screening, Voicemail & More

Since 1958, BTE Communications has provided many attorneys and law firms with customizable, reliable, and confidential phone answering services. After 50 years of working with attorneys and law firms, we understand the legal and ethical responsibility we have to safeguard client conversations. Our telephone agents have an average of 5 years of experience working with attorneys, and are adept at handling calls from prospective and existing legal clients. They can assist you with setting up voicemail trees and secure voice mailboxes, message forwarding, call screening, receptionist services (answering general questions, forwarding urgent calls, scheduling meetings, etc.), and more. By accepting your calls 24 hours a day, 7 days a week, including nights, weekends and holidays, your Salt Lake City law firm could capture more leads and be more accessible to your clients. All BTE operators have passed an exhaustive screening process and signed non-disclosure agreements. Call BTE Communications to learn more about our call center services for Salt Lake City attorneys and law firms.

Call Center Solutions for Property Managers in Salt Lake City, Utah: Advanced Message Delivery, Voicemail, Scheduling Services

Whether you have one property or a hundred, BTE Communications can help your Salt Lake City property management company be more responsive to tenant needs and emergencies while also lessening the burden on you and your staff. Since 1958, we have supplied property managers with customized phone answering solutions at very cost-effective rates. Our call center is available to handle your calls throughout the day, when you are on vacation, or after normal business hours. Our experience phone operators typically answer calls within the first three rings and can be instructed to follow the call script and instructions you provide. We can do everything from setting up voicemail trees with custom hold prompts and personalized greetings to scheduling prospective tenant visits to screening calls and notifying you of instances that require immediate attention. We can even help to dispatch services, such as plumbers or electricians. Call BTE Communications for a free quote on our call center solutions for your Salt Lake City property management company.

Call Center Solutions for Municipalities in Salt Lake City, Utah: Virtual Assistant, Voicemail, Advanced Message Delivery, Scheduling Services, Dispatching

At BTE Communications, we understand that municipal services, like water, utility, transit, sanitation, and power, are all crucial to the health and maintenance of Salt Lake City's many communities. To make it easier for Salt Lake City municipalities to serve its customers, we offer flexible and affordable call center solutions, such as virtual receptionist services, voicemail, scheduling, dispatching, message taking, advanced message delivery, and more. We can also remotely monitor your alarms and place callouts to your designated response teams. We have been serving municipalities since 1958 and know how to customize our phone answering and voicemail services to meet their needs. We are available 24 hours a day, 365 days a year, and offer month-to-month contracts at highly competitive rates. Call BTE Communications for more information on our exceptional answering service solutions for Salt Lake City municipal districts.

Call Center Solutions for All Types of Business in Salt Lake City, Utah: Inbound Telemarketing, Order and Payment Taking, Dispatching, and Customer Service

With BTE Communications, you'll be able to expand your marketing efforts in Salt Lake City knowing that you are prepared to handle sporadic increases in consumer response. Whether you advertise via print, TV, radio, or online, our professional team of telemarketers will help you to capture more leads and scale your business while keeping your costs low. Our team can answer your phones, follow your call script and provide information about your services and/or products, and take orders and payment information. They can also screen callers or take surveys. We'll work as an extension of your company and ensure that the transition between our call center and your central business appears as smooth as possible to your clients. Call us today to learn how BTE Communications can help successfully market your business's products and services in Salt Lake City, Utah, today.

BTE Communications Salt Lake City - 84134, Utah
Area code (385, 801)
TEAM SNUG Call Center Best Call Center Services Live Answering Company
Reviews

"It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.

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