Medical & Dental
At BTE Communications, we understand the importance of handling the answering service needs of medical and dental offices. With over 50 years' experience, we are experts in our field and have established ourselves as the premier 24-hour live answering service in Southern California.
We can provide the following call center services for medical and dental facilities anywhere in the U.S.:
- 24/7 Phone Answering
- Advanced Message Delivery
- Customer Service
- Voicemail Service and Trees
- Bilingual and Translation Services
- Call Routing
- Priority Queues
- Information Screening
- Client Intake & Processing
- Schedule and Reservation Management
- Local and Toll-Free Phone Lines
Over the years, we've worked with doctors, dentists, psychologists, therapists, and other health care professionals to custom design live answering service plans to best serve their practices.
Whether you're a doctor who would like us to assess and patch-through late night emergency calls, or a dentist who needs a full-time virtual receptionist to handle incoming messages, BTE Communications is here to help. You can rest assured your patients are always in good hands with our highly trained agents, who will answer all your calls in a timely manner and with the utmost professionalism. Our call center agents carefully follow protocols that are specific to each client, sign non-disclosure agreements, and comply with all HIPAA guidelines. Call today for a free assessment.
It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.