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Combining the Latest Technology with Great Customer Service

The Best Value in Professional Answering Services

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Health Care

With over 50 years of experience, BTE Communications is the premier 24-hour live answering service for health facilities across the nation. Since 1958, we have worked extensively with clinics, hospitals, rehab centers, drug addiction centers, counseling services, sexual assault facilities, hospice agencies, and other health facilities. Our live operators are available to assist with appointment scheduling, dispatching for on-call services, message taking and delivering, voice mailbox management, and much more. BTE Communications understands the demands of the health care industry and works with each of our clients to customize phone answering plans that specifically address the needs of their unique health care facilities.

BTE Communications can provide the following services for your health care facility:

  • 24/7 HIPAA-Compliant Live Answering
  • Advanced Message Delivery
  • Dispatching
  • Emergency Response Coordination
  • Customer Service
  • Voicemail Service and Trees
  • Virtual Receptionist
  • Bilingual and Translation Services
  • Call Routing
  • Priority Queues
  • Client Intake & Processing
  • Scheduling and Reservations
  • Information Screening

Through our comprehensive, reliable service, we are able to serve hospitals across the United States, from Bakersfield, California, to Seattle, Washington. We also understand that patient health information needs to be safeguarded. To protect your patients' private information, BTE Communications is HIPAA compliant and all of our agents sign agreements to not disclose any information they learn while on the job. For experience you can trust, rely on BTE Communications to provide your health care facility's patients with professional, courteous service.

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"It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.

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