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Telephone Answering Services, Ventura, CA: 24/7 Live Operators, Voice Mail, Dispatching & More
Welcome to BTE Communications, the premier provider of professional phone answering services to Ventura area businesses. Since 1958, BTE Communications has served thousands of commercial and industrial clients with affordable live operator services, such as alarm monitoring and emergency response coordination, inbound telemarketing, general customer service, message taking, order taking, dispatching, and advanced voicemail. Our services are completely customizable, so we can custom-create the perfect plan that meets your exact preferences, specifications, and budget.
At BTE Communications, we understand that some Ventura business owners have to remain accessible to their clients at all hours of the day, which is why we ensure fast, secure, and reliable phone answering services 24 hours a day, 365 days a year. We are constantly optimizing and updating our equipment and software with the latest integrated technologies, and keep our staff trained on how to use it. Our professional answering service operators have, on average, over 5 years of industry experience and are experts in assisting businesses in a wide variety of industries, including but not limited to health care, legal, property management, municipal, oil field, service-based, and more.
To obtain a quote, call and speak with one of our account managers today. We will give you a competitive price for whatever live answering and voicemail services you need for your Ventura business. Call today to learn more.
Alarm Monitoring & Emergency Response Coordination Services, Ventura, CA
BTE Communications has provided Ventura businesses with customizable alarm monitoring and emergency response coordination services for over 50 years. All of our professional live-operators are available 24 hours a day, 365 days a year, allowing your Ventura business to receive prompt, around-the-clock response for a wide range of emergencies, from fire to gas and oil leaks to tsunami warnings. We use the industry's leading communications and emergency response technologies, so that we can connect to nearly any existing alarm system. When an urgent alarm call comes in from your jobsite or a natural disaster occurs, our trained operators will be able to identify the exact location of the emergency, determine what type of emergency has just occurred, and promptly implement the preset callout protocol. Our agents can reach out to supervisors on call or to first responders. Call BTE Communications to start setting up an alarm monitoring and emergency response coordination plan for your Ventura business.
Order Taking and Inbound Telemarketing Services, Ventura, CA
For over 50 years, BTE Communications has been the preferred call center for Ventura companies that required a team of expert telephone agents to help take orders or provide other inbound telemarketing services. One of BTE's many goals is to help create a more satisfying shopping experience for your customers. At BTE, we employ only the most seasoned telemarketing agents, who each have over 5 years of experience in customer service. They can perform a variety of core tasks including accurately relaying product or service information, answering questions, taking orders and payment information, upselling, administering surveys, and responding to complaints. Call us today to see how we can enhance your business with our fast, easy, flexible, and affordable telemarketing and order taking services.
Reservations and Scheduling Services, Ventura, CA
Since 1958, BTE Communications' scheduling and reservation services have provided our Ventura clients with all the benefits of an on-site receptionist for a fraction of the cost. Our affordable, customizable and reliable scheduling services are available 24 hours a day, 365 days a year, which can lead to happier customers and an increasingly productive business. BTE Communications believes every business can have a big-company presence on a small business budget. To accomplish this, we'll provide you with your own designated local or toll-free phone number, which will be answered by one of our live-operators. The representative will answer all calls with your company's name, respond to caller inquiries according to your call script, and schedule appointments in your shared calendar. Scheduling meetings and calls with clients and vendors is an integral part of any business, and we understand that you're busy with other important core business objectives; call BTE Communications, so your busy schedule can be one less thing you have to worry about.
Dispatching Services, Ventura, CA
BTE Communications has provided professional dispatching services to Ventura-based companies for over 50 years. Our live operators answer phones 24 hours a day, 365 days a year, and they can be trusted to handle any situation promptly according to the instructions outlined by your dispatching protocol. Whether you manage a tow company that needs to respond to calls from the highway patrol, or an HVAC and plumbing company that needs to be able to communicate with technicians throughout the day who are in the field, BTE's dispatching service can help. We provide dispatching via tablet, cell phone, and two-way radio, answer calls within the first three rings, and can answer calls using your business name. Call today to learn more about our affordable, dependable, and easily customizable dispatching services.
Voicemail and Advanced Message Delivery Services, Ventura, CA
BTE Communications provides its Ventura customers with affordable, customizable, and reliable voicemail and advanced message delivery services. At BTE, we understand that maintaining effective communication with clients is a crucial part of your business's success. Not receiving and responding to a client messages can lead to decreased client retention and sales. Fortunately, BTE Communications ensures voicemail and advanced message delivery, every minute of every day, at surprisingly affordable rates. BTE uses the latest interactive messaging platforms, which are constantly being upgraded and optimized for efficiency. Voicemail setup is easy and activation is instant. You'll be allowed to access your voicemail from anywhere, at any time. Depending on your preferences and specifications, we can conveniently email or text you daily call logs, .wav audio files, or transcribed voicemail transcriptions for your records. Call us to learn more about our voicemail and advanced message delivery services.
Customer Service and Virtual Assistant Services, Ventura, CA
Since 1958, BTE Communications' live operators have served as the customer service agents and/or virtual assistants for companies in Ventura. With over 50 years of experience, we understand that maximizing customer communication, providing quality service, and being responsive to customer complaints are crucial for improving the consumer experience. Alternatively, poor customer service can have a direct impact on customer retention, often affecting a company's profit revenue and reputation. By having BTE's customer service representatives answer your calls, follow your call script, and provide a variety of helpful services, such as message taking, order taking, call routing, scheduling, and dispatching, you'll be able to make your customers feel genuinely cared for and take a large burden off of your existing staff. Our agents are available 24 hours a day, 365 days a year and are trained to support Ventura businesses in all types of industries. Call today to learn more about how your company can have its own remote customer service department or virtual assistant.
Area code (805)
Our business provides rental equipment for construction, oilfield production, earthmoving and other industries. BTE Communications provides after hours answering services for all of our branch locations. We have been very happy with the service they provide and would recommend BTE to any business looking for efficient answering services.