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Combining the Latest Technology with Great Customer Service

The Best Value in Professional Answering Services

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Plumbing & HVAC

BTE Communications understands that the HVAC and plumbing business can be demanding and highly competitive. To give your company an edge, have us answer your phones, screen your calls, dispatch field workers, schedule your appointments, and more. We have more than 50 years of experience and a well-staffed call center that operates 24 hours a day to meet the telecommunication needs of plumbing and HVAC companies of all sizes.

At BTE Communications, we offer the following range of telephone answering services:

  • Local and Toll-Free Phone Answering
  • Plumbing/HVAC Script Development
  • Dispatching
  • Voicemail Services/Voicemail Trees
  • Call Forwarding
  • Advanced Message Delivery
  • Call Recording
  • Call/Information Screening
  • Appointment Scheduling
  • Customer Service
  • 24/7 Bilingual Operators (English & Spanish)
  • Priority Queues for Emergencies
  • Virtual Customer Assistance

These services are customized to meet the unique needs of each of our clients. Our highly trained agents can act as either your primary full-time receptionist or as an after-hours answering service. No matter your preference, we'll answer your phone calls promptly and professionally. With our help, your clients will get personalized attention and know just how important customer service is to you. We'll answer each call with your business name, follow your call script, and make sure that every request is handled exactly as you dictate.

Call today for a free consultation. Our live answering, dispatching, and voicemail services are competitively priced and available to plumbing, air conditioning, and heating companies across the United States, from Bakersfield, California, to Boise, Idaho.

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"It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.

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