BTE Communications has provided professional phone answering and dispatching services to towing companies in Southern California and beyond for over 50 years. Our expert dispatching service is reliable, affordable and easily customizable, giving us the ability to serve towing companies of all sizes, whether they have one tow truck or a fleet of over a hundred tow trucks and emergency roadside assistance vehicles.
Our phone answering services for towing companies can include any or all of the following:
- 24-Hour Live Answering
- Cell Phone and Radio Dispatching
- Message Taking and Delivery
- Local and Toll-Phone Phone Lines
- Priority Queues (Great for Tow Rankings)
- Bilingual (Spanish and English) Operators
- Advanced Voicemail Features
- Service Scheduling
- Payment Processing
- Customized Hold Prompts
- Customer Service
- After-Hours Message Prompts
- After-Hours Call Screening
- Virtual Receptionist
These services are provided by telephone operators who each have, on average, 5 years of experience. They have all been carefully screened for their ability to speak and type at the same time as well as provide superior customer service.
Call today to schedule a free consultation. We'll fully explain the capabilities of our call center, help you determine which of our phone answering services will best meet the needs of your business, and provide a personalized price plan. Once you decide to sign up for our service, we will fully assist you in setting up our call services. This usually involves having your calls forwarded to us, developing a call script, ensuring that towing requests from law enforcement are prioritized, etc. All of our phone answering plans are available on a month-to-month basis and designed to be highly cost effective.
It is my pleasure to recommend the answering services of BTE Communications. They provide response and dispatching 24 hours a day for our oilfield urgent or emergency calls. The operators at BTE are always courteous and professional when taking and relaying information. We depend on them and we're very happy with their service.